Big Picture: Customers are often approaching an enterprise system conversion with a product development mindset. This is when sophisticated implementers are invaluable. Not only does xLM Solutions fully understand what must be done, but we can help point out things to consider in order to set reasonable and realistic expectations.
Inclusivity: Many failed implementations are the result of spending too much effort attempting to satisfy one discrete group without taking into account other product lifecycle management needs throughout the enterprise. xLM Solutions has encountered situations where an excessive effort is spent on a very specific process that may only affect a few users. In these cases, the cost may not justify the benefit. We can point out these types of situations, allowing you to make better ROI decisions.
Break the status quo: It is human nature to resist change. A successful implementation balances the needs of both management and end users. Neither group can reasonably expect wholesale change overnight nor that today’s status quo will remain intact and therefore limit progress. The best implementation projects are collaborative with all stakeholders included. It is crucial to set expectations regarding scope, budgets, skills and resources.